FAQ – 2024 Series

What is the schedule of shows?

You can find our 2024 Series show schedule HERE.

How do I purchase tickets?

Tickets are available online at: festivalofsmallhalls.frontgatetickets.com 

What if I experience difficulty purchasing tickets online?

If you need assistance with your tickets or your account, please contact Front Gate Tickets directly:

support.frontgatetickets.com
Monday – Sunday, 10 AM to 10 PM EST 

Alternatively, you can email us at info@ontariosmallhalls.com

What can I bring/not bring?

Be sure to bring your ticket and some cash for any onsite concessions and artist merch. 

Please don’t bring outside food/alcohol/cameras/bad attitudes.

Camera Policy: No flash/camera photography

Do you have a cell phone policy?

We ask that you kindly turn your cell phones to silent at the shows, and please refrain from taking videos of the performances.

Will there be an ATM?

More than likely, no. Please bring cash with you for merch and in certain locations, intermission snacks.

What is the parking situation?

Parking will be specific to each hosting venue. Please visit the HALLS page to find more information on each venue.

Are children allowed? 

Yes, shows are for all ages. In most cases, children 3 and under are free but must be held on a lap. Children ages 4 + require a ticket. Please check the descriptions on the ticket purchase site links to see whether tickets are needed for small children.

What is your refund policy? 

All ticket sales are final – no refunds, partial refunds or exchanges.

Is accessible parking available?

In most cases, accessible parking is available. 

Are the participating venues accessible?

All Small Hall venues are accessible. Scroll to the bottom of each HALL page and look for contact information if you would like specific details.

Where is the venue and how do I get there?

Please take a look at each HALL page for a direct address and link to Google Maps directions. Unfortunately, public transportation will not be offered to these venues.

Can I leave and come back (re-entry)?

Yes, as long as you have your ticket with you, should we need to re-verify it upon entry.

Are service animals allowed?

Yes, we allow service animals such as guide dogs. No pets are permitted.

How do I get a media/press pass?

For all publicity inquiries, please contact publicity@ontariosmallhalls.com

How can I get involved in the Ontario Festival of Small Halls as a volunteer in my community?

If we are coming to your community, please get in touch with us and let us know. We will forward your details to the head of the Host Organization in your town, and possibly see you there!

How can a business sponsor the Ontario Festival of Small Halls?

We’d love to hear from you! Please send an email with your expression of interest to info@ontariosmallhalls.com

How can I get involved in the Ontario Festival of Small Halls as an artist?

At present, the Ontario Festival of Small Halls is an entirely curated festival, managed by the festival’s artistic team. We do not have the ability to accept or respond to artist queries, and so we ask that you do not contact us to request being booked for the festival.

What do you look for in selecting your small halls and how can we submit our Small Hall to be considered for 2025?

For information on applying for a future series, please follow this link: HALL SUBMISSIONS 

For all other inquiries, please e-mail us at info@ontariosmallhalls.com